HOT V.O.D

i really love the idea of VOD

especially if there would be a much larger selection

when i worked in ECI, in 1991, my room-mate guy went down under to australia to try and sell a VOD system

it is now 20 years later

However, the VOD experience still sucks:

  • you wait too long.
  • the system gets jammed to often.
  • till you find and ‘download’ a movie it takes 20 minutes (just slightly less than the trip to blockbuster)
  • dear customer, please unplug the devise and wait. and wait, and wait. now, plug back

the real genius of hot VOD, (and comcast as i experienced it in NewHaven last year) is that the service providers have reached a perfect equilibrium of poor service, but just good enough. they have really mastered that one.

just a bit worse, and many would leave, i would like to think. or, maybe we are all just lazy suckers who want to be mastered by service providers who silently reach into our pocket every month.

what efficiency! i salute them and despise them at the same time. how dare they?!!

i am sure there is another equilibrium point in which we as customers are much more satisfied, cost are not higher, and prices are lower, too. with much more usage. go for “חבילת מתעקשים ומרווחים”.

perhaps it will happen faster if we disconnect and stream on-line.

advise welcomed

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