jazz is negotiation

michael wheeler, HBS

for his articles, press here. including ethics, rules change, and credibility

key takeaways:

emotions are contagious. they  also reinforce themselves. smiling makes you happy

’emotional wake’ the after-taste, what people remember after you left.

‘likeability‘ can be learned. based on four traits: friendliness, relevance (do you connect on interests or needs?), empathy and “realness” (genuineness or authenticity).

Jazz

how can people who do not know each other create music together. is there a paradigm here. jazz is negotiation

two anxious people could connect positively as well

emotions

emotions are not mood.

youtube rushmore bill murry herman meets max’s brother

they are used for interpersonal

are we good at interpreting emotions?  trying to understand what others are feeling is difficult

seven universal emotions:

sadness, anger,surprise, fear, happiness

what about ‘nachat’ and ‘simcha l’ed’?

look at plutchik circumplex

good negotiator needs to be in 2 places both time. center stage, involved, engaged and on he balcony, observing. this cultivates curiosity, calm, creativity

book: ‘beyond reason‘, fisher shapiro: appreciation, affiliation, autunomy, status, role (identity). worth a visit

damasio: descartes’ error

emotions may disable decision-making but enable creativity

book: emotionally contagious

darren brown youtube russian scam.

book: fierce conversations. creating negative memory and positive emotions. very relevant about me:

“As a leader, in stressful circumstances, you may make
an off-hand, negative comment that might devastate someone who works for you.
Sometimes, you may not even be aware of the impact that your words have had.  Often, you
forget the incident, but the recipient can recall your words verbatim.  And long after he or
she has left your company, they will remember the negative psychological experience that
was created.”
book: Likeability factor.

adi’s emphasis/bias:

open

feel fun, (not calm) not anxious. calm is over rated.

detach

use breaks. silence is over used.

prepared – backwards induction. personal research.

trust your emotions

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about me, emotional afterglow, vs aftermath